Privacy Notice
1. Porsche Privacy Notice
This privacy notice ("Privacy Notice") describes the information that Porsche Cars North America, Inc. and/or its subsidiary, Porsche Sales & Marketplace, Inc. (collectively "Porsche") collects about you, how we use and disclose your information, and your choices. Unless otherwise indicated, all references to "Porsche," "we," "us," or "our" in this Privacy Notice mean Porsche Cars North America, Inc. and/or Porsche Sales & Marketplace, Inc.
2. Scope
This Privacy Notice applies to information collected about you by or on behalf of Porsche as set forth in the below "Information We Collect" section, including through the websites, mobile applications, other digital services where this Privacy Notice is posted or linked, and our vehicles and in-vehicle technologies (our "Services"). This Privacy Notice does not describe the privacy practices of any of our affiliates, other Porsche companies, or Porsche Centers, which are independent third parties. For more information regarding the privacy practices of our U.S. affiliates, please visit the privacy notices on their websites. Links to privacy notices of certain U.S. affiliates have been included at the end of this Privacy Notice for convenience only and are not meant to represent all Porsche U.S. affiliates.
Porsche Cars North America, Inc. has adopted the Alliance of Automobile Manufactures, Inc. and Association of Global Automakers Consumer Privacy Protection Principles: Privacy Principles for Vehicle Technologies and Services. For additional information please see https://www.autosinnovate.org/innovation/Automotive%20Privacy/Consumer_Privacy_Principlesfor_VehicleTechnologies_Services-03-21-19.pdfhttps://www.autosinnovate.org/innovation/Automotive%20Privacy/Consumer_Privacy_Principlesfor_VehicleTechnologies_Services-03-21-19.pdf
Please see the following sections and attachments later in this Privacy Notice for additional information about our privacy practices:
-Additional Notice of State-Specific Privacy Information and Rights.
-Notice for Users of Porsche Connect Services in the Vehicle.
-Notice for Users of Charging Services.
As used in this Privacy Notice, "Personal Information" means information that identifies or can reasonably be linked to a specific individual, such as name, address, e-mail address, phone number, driver's license number, Porsche ID, credit card number or information linked to you related to your use of the Services. "Information" is collectively used herein to refer to both Personal Information and information that does not identify and cannot reasonably be linked to a specific individual.
3. Information We Collect
Porsche collects Information about you from a variety of sources, including Personal Information you provide directly to us and Information we collect about you when you access and use our Services. We also collect your Personal Information from independent Porsche Centers and from other third parties. We may combine any of the Information collected about you for the purposes described in this Privacy Notice.
Information You Provide Directly to Us. We collect Personal Information when you:
create your Porsche ID/My Porsche account;
order and/or purchase any of our products or services from us or an independent Porsche Center;
register for any Porsche event or program, including Porsche driving experiences, the Travel Club, or web specials, and/or participate in any event, program, contest, surveys, or other promotion that we may offer from time to time (collectively, "Events");
subscribe to the Porsche magazine, newsletter, or other communications from us;
contact or communicate with us, including through chat tools on our sites;
request information from us;
begin or complete the application process for employment by Porsche;
access or use Porsche pages or accounts on any third-party social media platforms ("Social Media Pages");
provide or submit comments, suggestions, experiences, or other content to us; and/or
otherwise interact with us and our Services.
As part of your interactions with us and your use of the Services, the information we may collect includes, without limitation, the following:
Registration for Porsche ID/My Porsche:
To register for and use certain Services, including the Porsche Connect services in your vehicle ("Porsche Connect Services"), you must create a My Porsche account and provide your vehicle identification number, Porsche ID, login credentials, name, address, mobile phone number, e-mail address, password and, if applicable, the language in which you wish to communicate with us. Depending on the service for which you register, you may be asked to provide other information such as additional profile information including academic titles, business contact data, date of birth, other telephone numbers, credit card information (which is stored exclusively with the payment service provider), and your vehicle license number and a personal vehicle name. In addition, you can provide information about your interests, preferences and the contact channels you would like to use.
If you use a Porsche Connect Service that requires vehicle ownership, you or your Porsche Center must provide information and documents to verify that you are the vehicle owner (or if you are not the owner a power of attorney from the vehicle owner). Such information may include your vehicle identification number, date of birth and birthplace. After the verification process is complete, we may retain your identification information but the copies of the documents will be deleted. If you add a vehicle in your Porsche ID user account, a specific vehicle is assigned to you and a so-called vehicle relationship will be created.
My Porsche:
To use many of the applications offered within the Services in full, it is necessary to register and create a Porsche ID user account in My Porsche. You may elect to have a Porsche Center facilitate registration in which case the Porsche Center will provide Porsche with your Information at your direction. You will then receive, for example, an email with a link which you must use to confirm your registration and creation of your Porsche ID user account. A second feature allows you to additionally verify your identity, for example via an SMS code, which you then enter during the process of registering and creating your Porsche ID user account. If you have a Porsche Center associated with your Porsche ID user account, the information stored in your Porsche ID user account, in particular contact data, support, contractual and service data, as well as data about your interests, vehicles and services used will also be exchanged with the Porsche Center and will be synchronized with other information about you. If you no longer wish information to be transferred in the future, you can change this in the user settings of your Porsche ID user account accordingly.
You may also register and create your Porsche ID user account yourself by entering your Information independently. After successful verification, you may receive an e-mail with a link to confirm your My Porsche registration and create your Porsche ID user account. A second feature may be used for additional verification, for example via an SMS code, which you then enter during the process of registering and creating your Porsche ID user account.
For more information about the information that we collect when you register the Services or create a Porsche ID, please see the "Registration for Porsche ID/My Porsche" section above. If you delete your Porsche ID user account, the functionality of the Services may be limited or eliminated and the full use of the Porsche Digital Service Infrastructure will no longer be available to you.
Porsche Connect Services:
Purchasing of Porsche Connect Services. If you purchase Porsche Connect Services, we will collect the login and logout time, commenced and completed credit card charging processes, with location, duration and time, your contract terms, the products you have purchased, the settings you have made in the App, the vehicles you have added, photos of the vehicles, user data stored in the Porsche ID, the status of the booked services, addresses for calendar entries, and addresses for contacts.
Services Information. We will process Personal Information when you use individual services available in the App or in the vehicle such as Weather, Radio Plus, Calendar, News, Voice Pilot, Wifi, Location Alarm, Speed Alarm, Valet Alarm, E-Control, Climate, Car Alarm, Horn & Flash, Remote Lock & Unlock, Breakdown Call, Porsche Vehicle Tracking System, Navigation Plus, Media Streaming, and Smart Home service. For detailed descriptions about what information Porsche collects and additional information about how we use this information when you use these individual Porsche Connect Services, please review the "Further information on data protection" link provided in the pages that describe the Porsche Connect offerings and packages available for each Porsche model found in the Porsche Connect store. The information is available after selecting the respective model and Porsche Connect Service offering at https://connect-store.porsche.com/offer/us/en-UShttps://connect-store.porsche.com/offer/us/en-US on the bottom of each offerings page under Offer Details.
Voice Data: Voice data, including language preference, is collected to enable voice control and voice inputs in certain Porsche Connect Services. Voice data is transmitted as recordings from the vehicle to us for the purpose of conversion into text. The text, which is created by a service provider, will be transferred back to the vehicle.
Mobile Device Contents: Certain Porsche Connect Services can access the address book, calendar, email, SMS, camera function, and images stored on your mobile device to provide certain features including communication services such as hands free dialing services, facilitating your sending of e-mail or SMS text messages, and displaying and announcing incoming calls, texts and emails, and providing alerts. Granting permission is voluntary. Permission remains active unless you revoke it by deactivating the relevant setting. For more information about how you may opt-out from allowing us to have access to your mobile device please see the "Your Choices" section below.
Wireless Communications: Some Porsche Connect Services are delivered via a wireless connection, and information about your use of the Porsche Connect Services may be communicated to Porsche through the wireless network. Please note that when signals are transmitted via public telecommunication networks outside your vehicle, third parties, especially network operators, may have access to certain information and potentially determine your location. In addition to the respective network operator, virtual network operators may also have access to this information.
Image/Video Data of your Vehicle or its Components: If you use a Porsche Connect Service to receive information related to services or repairs performed on your vehicle, images and videos of your vehicle or its components may be provided to you through the Porsche Connect Services.
Porsche Contact Center and Live Chat:
You can use various communication channels to contact us regarding the Porsche Connect Services, including by telephone, e-mail or live chat, for technical support needs, assistance with purchasing services or products or with general questions. When you contact our Porsche Contact Center, we will use your Personal Information insofar as this is necessary in order to provide service to you. It is possible that we may ask you to provide additional information in order to process your specific request. Without this data, we will not be able to process your inquiry or respond to your request.
Through the live chat, you can communicate with one of our consultants through your web browser via text messages. If you call up and use the live chat, your browser automatically transmits the following data for technical reasons at the beginning of use, which we store separately from other data that you may transmit to us: date and time of access, duration of the visit our online offer, type of web browser including version, operating system used, amount of data sent, type of event, and IP address. If you provide us with additional Personal Information via live chat, this is carried out on a voluntary basis.
Additionally, if you engage with live chat tools on our sites, your chat conversations may be monitored and retained by us and our service providers for our business purposes. This can include any interaction between you and our chat technologies and information you provide via a chat feature.
If you use support services at your Porsche Center, your Porsche Center can also retrieve this data. To facilitate this service, we also transmit the aforementioned data to the relevant Porsche Center.
Vehicle Information. We may collect information that your vehicle or Services installed or embedded in your vehicle generate about your vehicle's performance and operation such as vehicle speed, door lock and window status, tire pressure, oil level, mileage, fuel consumption, vehicle position and direction, ignition and engine status, battery voltage, air conditioning status, temperature and charging data (for electric vehicles). We may collect video, still images, and traffic- and road-related data derived from images captured by outward-facing cameras integrated in your vehicle to create enhanced maps and other data that Porsche uses to enhance its advanced driver-assistance system. We may also collect information from your vehicle about current warranties, your vehicle's service history and information to identify your vehicle such as the vehicle identification number, the model year, and a model picture.
See the "Notice for Users of Porsche Connect Services in the Vehicle" attached to this Privacy Notice for additional information regarding Information that we collect and process in connection with your use and operation of the vehicle and in-vehicle technologies.
Information Collected Automatically.
Cookies: Cookies are small text files stored by your browser that allow us to learn more information about your visit or use of our Services. We may use cookies to remember your Personal Information, including your registration information, and to track your usage of our Services over time. Most browsers automatically accept cookies. You have the choice to set your browser to accept or reject cookies. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.
Analytics Information: We may use third-party analytics tools to help us measure traffic and usage trends for our Services. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving our Services.
Device and Browsing Information: We collect certain information about your computer or device each time you access our Services. We may also collect device information when you visit an independent Porsche Center or a Porsche facility. Servers may automatically record certain log file information such as your web request, Internet Protocol (IP) address, MAC address, physical location data, browser type, referring / exit pages and URLs, number of clicks and how you interact with Linked Sites, domain names, landing pages, pages viewed, information about interactions between you and our chat technologies, and other such information.
Clear Gifs/Web Beacons: When you use our Services, we may employ clear gifs (also known as web beacons) which are used to track your online usage patterns. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. This information facilitates more accurate reporting and improvement of our Services.
Location Data: When you access our Services via a mobile device, we may access, collect, monitor, and/or remotely store information regarding your mobile device, as well as real-time "location data," which may include GPS coordinates. Location data may convey to us information about how you browse and use our Services. You may opt out from allowing us to have access to your location data by adjusting the permissions in your mobile device, though some features of our Services may not function properly if use or availability of location data is impaired or disabled.
Information You Post on Social Media Pages. Our Services and Social Media Pages allow you to post messages and submit content (e.g., comments, phots, blogs, postings, etc.), which may include your Personal Information. You are responsible for all actions resulting from any information, including Personal Information, which you post on our Services or Social Media Pages. Please remember that any information you post becomes public information and is not subject to this Privacy Notice, and Porsche is not responsible for the results of such postings.
Information We Receive From Third Parties. We may receive Information about you from third parties. For example, if you access our Services through a third-party connection or log-in (e.g., through Facebook), such third party may pass certain information about your use of its service to us. We may also receive Information you have provided to Porsche Centers, our affiliates, or Porsche clubs. We may also obtain other Information about you such as change of address, contact information, or demographic information from commercially or publicly available sources.
4. Retention
We retain Personal Information for the length of time needed to carry out the purposes outlined in this Privacy Notice and to adhere to our policies on keeping records (unless a longer period is needed by law). Our records policies reflect applicable laws. We retain Personal Information to the extent necessary to manage our relationships with our customers, personalize and improve your overall customer experience, comply with our legal obligations (for example, if we are required to retain Personal Information to comply with applicable tax laws), resolve disputes, enforce our agreements, and as otherwise described in this Privacy Notice.
5. How We Use Your Information
We use your Information, including Personal Information, for a variety of business purposes, including:
providing our products and services to you;
communicating with you regarding Porsche, and its products, services, and Events;
customizing your Porsche experience;
creating and managing your Porsche ID registration;
facilitating your request for services such as through the Porsche Connect store or the Porsche Shop;
responding to your inquiries, comments, or postings;
administering our Events;
improving and customizing our Services;
internal operations such as maintaining and enhancing our products and services and the quality or safety of services or devices which we may own, control or provide;
to conduct research and analysis including to develop and demonstrate technology;
developing new products and services;
verifying your identity and processing payments;
investigating or settling inquiries or disputes;
marketing or advertising purposes;
short-term, transient use including non-personalized advertising shown as part of your current interaction with us;
enforcing our Terms and Conditions and any other applicable terms and conditions and agreements;
complying with legal obligations;
protecting the security and integrity of our business and our Services while using Personal Information as may be reasonably necessary and proportionate for these purposes;
auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with state privacy laws and other standards; and
debugging to identify and repair errors in our systems.
If other persons use your vehicle and the navigation and infotainment system, certain Information as specified in the "Information We Collect" section above is collected and stored under your user account if such person does not have their own Porsche Connect account. In this case, it is not possible for us to identify the other user due to the lack of identifying information. If you or the other person do not wish for such information to be collected and/or stored under your account, please do not allow such person to use the navigation and infotainment system.
If you engage with chat tools on our Services, we may monitor, retain, and analyze your chat conversations, interactions between you and our chat technologies, and information you provide via chat features for our business purposes.
We may combine all the Information we collect or receive about you for any of the foregoing purposes.
6. Your Choices
While Porsche may contact you with offers and information concerning Porsche or its products, services or Events, you always have the choice not to receive such items. You may contact us as described in the below "Contact Us" section to communicate your marketing preferences and request to be removed from marketing lists. You may also request that your Personal Information not be disclosed with independent Porsche Centers as part of related marketing and customer care programs (although you should be aware that these dealerships also collect Personal Information directly from you).
In addition, our Services allow you to communicate your marketing preferences as follows (or as otherwise specifically indicated on our Services):
At the time of registering as a Porsche Services user, you will be given a choice whether to receive promotional e-mails from Porsche. Each promotional e-mail you receive from us will provide you a specific opt-out mechanism to allow you to unsubscribe from receipt of these promotional e-mails.
By accessing your profile under "Porsche Login" on the Services, you may also update your Personal Information in our database or change your marketing preferences.
Whether or not registered as a Porsche Services user, users who subscribe to the Porsche Magazine or Newsletter may unsubscribe by following the link provided therein, by calling 1-800-PORSCHE, or by updating their preferences on our Services.
You have certain choices concerning the collection of Information from your vehicle and certain in-vehicle technologies, including through the "Privacy Mode" setting in the Porsche Communication Management ("PCM") screen in your vehicle. For more information, please see the attached "Notice for Users of Porsche Connect Services in the Vehicle."
Mobile Device Contents: For Porsche Connect Services and/or the My Porsche app that can access your address book, calendar, camera function, and images stored on your mobile device, you have the option to allow or not allow such access within the app. You can use the configuration in the My Porsche app and the settings in your mobile device to allow or prevent such access. However, if access is disabled you may not be able to use certain features of the Porsche Connect Services.
Wireless Communications: Depending on your wireless network connection, the features of your vehicle, and the Porsche Connect Services that have been activated, the vehicle's exchange of data may be deactivated in whole or in part by (a) removing the SIM card or disconnecting your end device, if the wireless network connection is established via an installed or pre-installed insertable SIM card or a Wi-Fi connection; or (b) adjusting the settings and permissions accordingly in the options menu of your vehicle. Permission remains active unless you revoke it by deactivating the relevant setting. Some features of our Porsche Connect Services may not function properly if use or availability of wireless communications is impaired or disabled.
You may contact us as described in the below "Contact Us" section with any questions or concerns you may have about our privacy practices, including requests to update or correct your Personal Information. Even if you choose not to receive promotional e-mails or mailings from Porsche, we may continue to use your Personal Information in order to contact you in connection with product recalls or other transactional purposes.
7. How We Disclose Your Information
We disclose your Information as follows:
with third parties that provide a variety of services on our behalf, including the development, maintenance, and support of our Services; payment processing; identify verification and fraud prevention; communications; customer service; and marketing research, advertising and analysis;
with independent, authorized Porsche Centers for customer care and marketing efforts, in connection with the Porsche Connect services or in connection with the operation of Services published by or on behalf of Porsche Centers such as the booking of service appointments;
with members of our affiliated group of companies for marketing, promotional, or other purposes;
to manage and administer Events;
to our service providers for our business purposes if you engage with chat tools on our sites;
to comply with law, a court order, or other legal process, or in connection with a legal investigation;
as may be necessary to protect the rights and interests of Porsche, its affiliates, and authorized Porsche Centers, and our and their respective employees, customers, visitors, users, or any other person or entity;
to enforce any applicable terms and conditions and other agreements;
in the event of a corporate transaction, such as a merger, reorganization, or acquisition, in which event your Personal Information may be transferred to the acquiring company;
in aggregated or other non-personally identifiable form; and/or
in accordance with your consent.
8. Third Party Services
Certain third-party services are available through our Services, including through Porsche Connect, the My Porsche App, and the vehicle including the PCM. These third-party services are not subject to this Privacy Notice. Please refer to the respective third parties' privacy policies for details on their privacy practices.
For example:
You can view and use the content of certain third party provided multimedia, information, and communication services (e.g., Apple Car Play®, Android Auto) in your vehicle's infotainment-system on the PCM, in the My Porsche app, or by using Porsche Connect Services. You may also book or purchase services and products from us, our group companies, and third party service providers who present and offer their products and services through the Porsche Connect store. When utilizing such third party services, at your direction and with your consent, your Information will be transmitted to and collected and used by such third party service providers and your vehicle's infotainment system. If you switch on the location function of your mobile device or grant permissions through the applicable third party service or the PCM, third party service providers may be able to access your location data.
The Porsche Shop offers an online platform where you can purchase lifestyle products and accessories from us. The shop may be accessed with a Porsche ID or through the guest access feature for users who do not have a Porsche ID. When you access the shop, your Information will be collected and used by us in accordance with this Privacy Notice and by third parties who offer their products for sale by us, including Porsche Design of America, in accordance with their privacy notice.
To process payments for products or services within the scope of the Services we use third party service providers to verify your identity, manage your credit card information and process payments. When you enter your credit card information, you are interacting with the payment service provider and entering your information directly into an entry field of the payment service provider uses this information independently for your payments. We do not collect or store any of your credit card information. Payment service providers may also determine the fraud risk associated with your transaction using customer information (e.g., name and identifier, sales history, etc.).
9. Additional Notice of State-Specific Privacy Information and Rights
This part of our Privacy Notice applies to consumers who reside in states that have enacted comprehensive consumer data privacy laws.
Personal Information We Collect about Consumers
We describe the Personal Information we have collected about consumers in the twelve (12) months preceding the effective date of this Privacy Notice in the part of our Privacy Notice titled "Information We Collect." The information we collect and process includes the following:
Identifiers such as name, address, e-mail address, phone number, Internet Protocol address, MAC address, device IDs and Porsche IDs.
The following categories of Personal Information described in California Civil Code § 1798.80(e): (1) the Personal Information listed in the preceding bullet point as "identifiers," (2) vehicle identification numbers (VINs) (when linked to identified or identifiable persons), vehicle information such as model and year, vehicle registration information, odometer readings provided by you or Porsche Centers, such as in connection with repair services, and license plate numbers, (3) vehicle usage and operating data, including vehicle status data, vehicle analysis data, location-based environmental and traffic data, location data and movement data, (technical) vehicle data, and vehicle interior and vehicle environment information, (4) payment information such as payment card number or portion thereof, bank information, and payment amounts, (5) information you provide or that we record in connection with customer support calls or complaints, (6) demographic information such as birthdate, gender, language preference, and occupation, and (7) the other information that identifies, relates to, describes, or is capable of being associated with, a particular individual that we describe in "Information We Collect" above.
Characteristics of protected classifications under California or federal law, such as language preference.
Commercial information, including information about orders, purchases, or leases of, or interest you have expressed in, any of our products or services, including warranty, defect, and accident repair services, from us or independent Porsche Centers; loan or lease payoff information; registration information for any Porsche event or program, including Porsche driving experiences and the Porsche Travel Club, or web specials; and information you provide or submit to us when you participate in any event, program, contest, surveys, or other promotion that we may offer from time to time.
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with our websites, mobile apps, advertisements that we display on our websites or mobile apps or on third party sites and apps, or Porsche pages or accounts on any third-party social media platforms. In addition, some Porsche Connect Services are delivered via a wireless connection, and information about your use of the Porsche Connect Services may be communicated to Porsche through the wireless network.
Geolocation data, which may include real-time location data and/or GPS coordinates, accessed, collected, monitored, and/or remotely stored to provide certain location-related features. We also may collect geolocation data relating to your computer or device when you interact with any of the Services.
Audio information collected to enable voice control and voice inputs in certain Porsche Connect services; voice data transmitted as recordings from the vehicle to Porsche for the purpose of conversion into text; and audio information from calls placed with customer service which may be recorded.
Inferences drawn from (1) the information we collect when you visit our websites, use our apps, or our social media apps, tools, widgets and plug-ins, (2) information we collect, including through third-party vendors, regarding content and other data posted on the Internet (such as public locations on the Internet), (3) information about consumer preferences and behavior that we collect on our websites and mobile apps or purchase from third parties in order to create a profile about a consumer reflecting the consumer's preferences, characteristics, predispositions, or behavior, and (4) inferences drawn from vehicle information in connection with Porsche Connect Services and in connection with certain vehicle operations that may be associated with you.
Sensitive Personal Information, such as account login credentials when combined with passwords, driver's license number, Social Security number, Passport number, credit or debit card number in combination with any required security or access code, password, or credentials allowing access to an account, and/or precise geolocation data.
We collect and process this Personal Information from sources that include Porsche vehicle buyers and lessees, independent Porsche Centers, our affiliates, Porsche clubs, third parties such as Facebook if you access our Services through such third parties, and third-party marketing or analytics providers or providers of publicly available information. For more information, please see "Information We Collect" and "Information Collected Automatically."
We collect and use each category of the Personal Information above for the purposes described in "How We Use Your Information." We do not process sensitive Personal Information for the purpose of inferring characteristics.
Disclosures of Personal Information for Monetary or Other Valuable Consideration or for Business Purposes
We disclose and have disclosed within the twelve (12) months preceding the effective date of this Privacy Notice the following categories of Personal Information to other businesses or third parties for monetary or other valuable consideration:
Identifiers and Commercial Information. Name, address, email address, phone number, fax number, and vehicle identification number (VIN) linked to such name and contact information; language preference; type of SiriusXM radio; vehicle make, model, model year; whether the vehicle was purchased or leased; date on which the vehicle was purchased, leased, or sold; selling or leasing Porsche Center and salesperson; whether the vehicle is a personal vehicle or company-owned vehicle; whether a navigation system is installed in the vehicle; certain accessories included with the purchase of the vehicle; and shipment destination of the vehicle. We disclose this information to SiriusXM to enable SiriusXM to communicate with Porsche vehicle owners and lessees to activate or renew SiriusXM subscriptions.
Identifiers and Commercial Information. Name, address, VIN, employer (if known), current vehicle information, if known, and phone number. We disclose this information to independent Porsche Centers for marketing purposes.
Identifiers and Inferences. Pseudonymous identifiers for individuals who visit our Web sites and mobile apps and the devices such individuals use to visit our Web sites and mobile apps, data relating to usage of our Web sites and apps and inferences drawn from such usage data, and data acquired from third party marketing and digital advertising providers. We disclose this information to third party vendors that provide consumer behavioral analytics, social media, and digital advertising services to Porsche, and where applicable these vendors may use the information for their own purposes.
We disclose and have disclosed within the twelve (12) months preceding the effective date of this Privacy Notice Personal Information in all or substantially all of the categories identified in this Additional Notice of State-Specific Privacy Information and Rights for various business purposes. For more information about the categories of Personal Information we have disclosed, the categories of entities with which we have disclosed this information, and the purposes for which we have disclosed the information, please see "How We Disclose Your Information." Like many companies, Porsche processes Personal Information for targeted or cross-context behavioral advertising. When you use our Services, we (and our vendors) may collect information about your activities so that we can provide you with advertising tailored to your interests.
We do not disclose and have not disclosed within twelve (12) months preceding the effective date of this Privacy Notice Personal Information of individuals we know to be under the age of 16 to other businesses or third parties for monetary or other valuable consideration or for cross-context behavioral advertising.
State-Specific Privacy Rights
If you are a resident of a state that has enacted a comprehensive consumer data privacy law, you may have one or more of the following rights. We will honor requests received to the extent required by applicable law and within the time provided by law.
Right to Access and Right to Know Information regarding Personal Information. You have the right to request that we disclose to you the categories and specific pieces of Personal Information we have collected about you. Specifically, you have the right to request that we disclose the following to you, in each case subject to applicable law:
whether we are processing Personal Information about you;
the categories of Personal Information we have collected about you;
the categories of sources from which the Personal Information is collected;
our business or commercial purpose for collecting, selling or sharing Personal Information;
the categories and/or list of third parties with whom we disclose Personal Information;
the specific pieces of information we have collected about you;
the categories of Personal Information about you, if any, that we have sold or shared and the categories of third parties to whom we have sold or shared the information, by category or categories of Personal Information for each category of third party to whom we sold or shared the Personal Information; and
the categories of Personal Information about you that we disclosed for a business purpose and the categories of persons to whom we disclosed the information for a business purpose.
Right to Deletion of Personal Information. You have the right to request that we delete Personal Information that we have collected from or about you. Please note if you have requested a service that requires the use of your Personal Information, we may not be able to provide that service if you choose to delete your Personal Information.
Right to Correct. You have the right to request that we correct inaccurate Personal Information that we have collected about you.
Right to Opt Out of "Sale," "Sharing," or "Targeted Advertising." You have the right to opt out of the disclosure of Personal Information about you to third parties for monetary or other valuable consideration or the sharing of Personal Information about you for cross-context behavioral advertising or targeted advertising. To opt out, please visit: Do Not Sell or Share My Personal Information.Do Not Sell or Share My Personal Information.
We also process opt-out preference signals that conform to the Global Privacy Control specification ("GPC"). GPC is a browser-level technical specification that you can use to inform websites that you opt-out of sale or sharing of Personal Information or processing of Personal Information for targeted advertising. If you enable the GPC signal, our websites will treat the browser you use to access our website as opted-out from sale, sharing, and targeted advertising to the extent we engage in such processing. To learn more, visit https://globalprivacycontrol.org/.https://globalprivacycontrol.org/.
Certain analytics, social media, and advertising partners participate in applicable opt-out programs that offer tools to control how Information collected through their technologies are used. To learn more, please use the following links:
https://optout.aboutads.info/https://optout.aboutads.info/
https://optout.networkadvertising.orghttps://optout.networkadvertising.org
Google Analytics opt-out: https://tools.google.com/dlpage/gaoptouthttps://tools.google.com/dlpage/gaoptout
Right to Opt Out of or Challenge Certain Profiling. You have the right to opt out of or challenge profiling in furtherance of decisions that produce legal or similarly significant effects, including the right to obtain additional information about such profiling (such as the reasoning for the result of such profiling, Personal Information used for such profiling, and potential actions to secure a different decision). Please note, we do not process your Personal Information for the purpose of profiling in furtherance of decisions that product legal or similarly significant effects.
Right to Appeal. If we decline to take action on a request that you make in accordance with the foregoing to exercise the foregoing privacy rights, then you may appeal our decision by replying to our response to your request, emailing dataprivacy@porsche.usdataprivacy@porsche.us, or calling 1-800-PORSCHE. Please use the reference ID associated with your request when you contact us so we can locate your records.
Right to Non-Discrimination. We may not discriminate against you because of your exercise of any of the foregoing rights, including by:
Denying you goods or services;
Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
Providing you a different level or quality of goods or services; or
Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.
We may, however, charge different prices or rates, or provide a different level or quality of goods or services, if that difference is reasonably related to the value provided to Porsche by your Personal Information.
Requests to Exercise Your Rights
You may request to exercise the foregoing rights by:
Submitting a request through porsche.com/usa/privacy-policy/contact/porsche.com/usa/privacy-policy/contact/ or
Calling us toll-free at 1-800-PORSCHE.
We will process your request within 45 days after receipt of a verifiable request, unless a shorter period is required under applicable law. In accordance with applicable law, we may notify you that we require additional time to respond, in which case we will respond within such additional period of time required by law. If your request involves us providing Personal Information to you, we may deliver the Personal Information to you through your account, if you maintain an account with Porsche, or, if not, electronically or by mail at your option. If electronically, then we will deliver the information to you or, if you so request and permitted by law, to another entity, in a portable and, to the extent technically feasible, in a structured, commonly used, machine-readable format that allows you to transmit the information from one entity to another without hindrance.
Agent Authorization
You may designate an authorized agent to make a request on your behalf. You may make such a designation by providing the agent with written permission to act on your behalf. Even if you use an agent, as permitted by law, we may require verification of the agent's authorization to act on your behalf, require you to confirm you have authorized the agent to act on your behalf, and/or require you to verify your own identity.
Verification
We may require you to provide certain information, including contact information, to verify your identity before acting on your request to exercise your rights or granting you access to your information. We will only use this information to confirm your identity. In some cases we may need to collect additional information from you, and depending on the type of request we may use a third-party identity verification service to verify your identity. If we use a third-party identity verification service, our third-party identification verification service may ask you certain identity verification questions to match the information you provide with information that it has in its database.
Data Disclosure for Direct Marketing Purposes
California Civil Code Section § 1798.83 further permits California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. If you are a California resident, you may ask us to refrain from disclosing your Personal Information with certain of our affiliates and other third parties for their marketing purposes. Please tell us your preference by contacting us as specified below. To make such a request, please tell us your preference by contacting us as specified below.
Do Not Track
Some browsers have a "do not track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser "do not track" signals.
Accessibility
If you use assistive technology and the format of this Privacy Notice interferes with your ability to access information, please contact us at accessibility@porsche.us.accessibility@porsche.us.
10. How We Protect Your Information
We implement reasonable technical, administrative, and physical safeguards designed to keep your Personal Information secure. For example, when you submit sensitive Personal Information, such as credit card information, through our Services, we utilize secure sockets layer (SSL) encryption technology. We also request that our third-party service providers use appropriate security measures to protect your information from unauthorized access or use. However, no data transmission is guaranteed as 100% secure.
11. Links, Third-Party Websites, and Social Media Platforms
Our Services may contain links to the websites of other Porsche companies, Porsche Centers, or other third parties, as well as to social media platforms ("Linked Sites"). Porsche is not responsible and has no liability for the privacy policies or practices of Linked Sites. We recommend that you review the privacy policies of each Linked Site you visit.
12. E-mail Security
"Phishing" is a scam designed to steal your Personal Information. If you receive an e-mail that looks like it is from us asking you for your Personal Information, please notify us as provided below in the "Contact Us" section.
13. Children's Privacy
Our Services are not intended for use by children under 16. We do not knowingly collect Personal Information from children under the age of 16 without parental or guardian consent. Please notify us as provided below in the "Contact Us" section if you believe we may have collected such information without parental or guardian consent or other than in a manner authorized by law, and we will work to delete it.
14. Contact Us
If you have any questions or comments about this Privacy Notice or our privacy practices or any requests with respect to the Personal Information we collect about you, you may contact us at 1-800-PORSCHE, by sending an e-mail to privacy@porsche.us privacy@porsche.us, or by mail to Porsche Cars North America, Inc., One Porsche Drive, Atlanta, Georgia 30354, Attn: Privacy/Legal Department.
15. Your Acceptance of Our Privacy Notice
By using our Services, you signify your acceptance of this Privacy Notice, and you agree to adhere to the terms and conditions posted on our Services under "Legal notice." If you do not agree with the terms of this Privacy Notice, please do not access or use our Services or submit any Personal Information to us.
16. Changes to the Privacy Notice
Porsche reserves the right to modify this Privacy Notice at any time, so you should review it frequently for changes. If we make changes to this Privacy Notice, we will post such changes here at http://www.porsche.com/usa/privacy-policy/http://www.porsche.com/usa/privacy-policy/. Your continued use of our Services and/or provision of your Personal Information after such posting constitute your acceptance of such changes. If we make a change to this Privacy Notice that, in our sole discretion, materially affects the use or disclosure of your Personal Information, a notice will be posted at http://www.porsche.com/usa http://www.porsche.com/usa with a link to the updated Privacy Notice. Please contact us as described in the "Contact Us" section above if you would like information regarding any changes.
Effective Date: September 1, 2025
Copyright © 2025 Porsche Cars North America, Inc.
To request a summary of the changes made to the last version, please contact us as described above.
For more information regarding the privacy practices of certain other U.S. affiliates, please visit their respective websites or the privacy notices linked for convenience below.
Porsche Financial Services - https://pfsaccount.porscheusa.com/Privacy https://pfsaccount.porscheusa.com/Privacy
Porsche Design of America - https://assets-prod.porsche.com/vendor/legal-documents/PDoA/us/en-US/DATA_PRIVACY-2.pdfhttps://assets-prod.porsche.com/vendor/legal-documents/PDoA/us/en-US/DATA_PRIVACY-2.pdf
Porsche Motorsports North America - https://porschecarreracup.us/privacy/https://porschecarreracup.us/privacy/
Notice for Users of Porsche Connect Services in the Vehicle
You can use Porsche Connect Services you have booked through our Porsche Connect store in your vehicle, as well as any third-party services you may have booked elsewhere, separately from our offering. Depending on the model, and the equipment installed, your vehicle can be connected to Porsche digital systems via a mobile phone connection, e.g., by means of the infotainment system (PCM) integrated in your vehicle, or via the wireless interface for vehicle-related services. This enables you to use Porsche Connect Services booked through our Porsche Connect store in your vehicle, as well as any third-party services you may have booked elsewhere, separately from our offering.
1. Special notes on the use of Porsche Connect Services in the vehicle
In some cases it is possible to use individual functions in the vehicle without registering/logging in with the Porsche ID user account. Even if you use the services in your vehicle without registration, Personal Information may still be received and processed by Porsche.
2 In-car system and establishing a vehicle connection
In order to be able to initially activate Porsche Connect Services and functions in your vehicle, it is first necessary to create a Porsche ID user account and then to register your vehicle in your Porsche ID user account. For more information please see the "Information We Collect" section in the Porsche Privacy Notice under "Registration for Porsche ID/My Porsche."
2.1 Vehicle creation
To create your vehicle it is necessary for you to enter the vehicle identification number shown in your proof of ownership in My Porsche and to create a Porsche ID user account, or to have this done for you by your Porsche Center. For more information please see the "Information We Collect" section in the Porsche Privacy Notice under "Registration for Porsche ID/My Porsche."
We will process your vehicle identification number for the purpose of verification, to establish a vehicle connection and to identify the vehicle in the context of the use of services, and also to activate and provide such services and for the purposes defined and explained in detail in the respective place.
2.2 Establishing a vehicle connection, pairing devices
Depending on your vehicle and the connection of your vehicle to Porsche digital systems, a pairing code will be generated in our system, saved and displayed in My Porsche. In addition, for verification purposes, you will upload a copy of an identification document and proof of ownership and, if you are not the owner of the vehicle, authorization from the vehicle owner after entering your vehicle identification number or submit it to your Porsche Center. These documents will be checked against our verification criteria. For more information please see the "Information We Collect" section in the Porsche Privacy Notice under "Registration for Porsche ID/My Porsche."
Depending on your vehicle, your vehicle can also log in to our Porsche digital systems to establish a vehicle connection with the vehicle identification number. We require this information in order to be able to identify your vehicle during use, for example when it calls up a service, so that we can check your Porsche ID user account and its entitlement to use services (see the "Booking and activation of services and handling of payment information, retrieval of available services and access to services in the vehicle" section below).
A separate 4-digit pin code must be entered in order to use particularly safety-critical services. You can also access your personal PIN code in My Porsche and change it at any time. The PIN code is stored in encrypted form. When the PIN code is entered in the vehicle, it will also be encrypted and transmitted to our system for the purposes of authorization checks.
Personal settings for the Porsche Connect Services or vehicle functions (for example, favorite radio stations, navigation destinations, favorite weather stations) will also be saved after you log onto My Porsche. After the user has been identified by means of the Porsche ID, these personal settings are called up at the start of the journey and set in the PCM. Settings made during the trip are also saved and can be recalled the next time a vehicle is used (also available in other vehicles).
Some services require you to pair a device with your vehicle. In this case, Personal Information (e.g., the Porsche ID you used to log into the app as well as the vehicle identification number of your vehicle) can be transmitted to us during initial pairing in order to enable the connection (e.g., Bluetooth connection) between the device and the vehicle. If Personal Information is processed beyond such pairing, we will inform you accordingly in the data protection information for the respective services.
2.3 Booking and activation of services and handling of payment information, retrieval of available services and access to services in the vehicle
For information about how payment information is handled when you book services through the vehicle, please see the "Third Party Services" section of the Porsche Privacy Notice describing how third party payment service providers process payment information.
If necessary, we supply further information about the processing of Personal Information for our bookable services in the additional special data protection provisions for the relevant services.
Whenever you start or finish a journey and when you select some services, your vehicle first registers in Porsche's digital systems with the vehicle identification number. We process this Personal Information in order to assign your vehicle to your Porsche ID user account and to allow us to check that you are entitled to use the services. When you log on at the start or end of a journey, an up-to-date list of the available services will also be sent to your vehicle.
3 Connectivity
3.1 Permanently installed SIM card
Depending on your vehicle's equipment, the connectivity of your vehicle may be established by a SIM card which has already been installed directly in your vehicle by the manufacturer and which cannot be exchanged.
3.2 Data storage during vehicle production
In the context of vehicle production, we link the SIM card numbers (ICCID, IMSI, MSISDN) with the relevant device number and the vehicle identification number shown on the proof of ownership. The data is stored for the purpose of managing the SIM card numbers and assigning the vehicle to a SIM card number in order to implement the contract between you and us and so that we can disclose information if required to do so by law.
3.3 Exchange of data with permanently installed SIM cards
Active wireless modules in Porsche vehicles with permanently installed SIM cards tune into the mobile service networks of the respective telecommunications network operator, if available - regardless of whether you are registered for Porsche Connect or have subscribed to Porsche Connect Services. In this case, telecommunications data (data processed in order to provide telecommunications services or to establish connectivity) for the purpose of wireless connections or establishing connectivity and, where appropriate, for the purpose of implementing the corresponding online functions of the Porsche Connect Services you booked for your vehicle can be exchanged via the wireless networks of the respective network operator, e.g., with wireless cells.
Within the context of the wireless network connection, during signal transmission using public telecommunications networks outside your vehicle, it is not possible to prevent third parties, in particular network operators, from accessing certain information and, possibly, from identifying your location. In addition to the relevant network operator, virtual network operators may also have access to this information.
Information about network operators and virtual network operators is available in the Porsche Connect store. Please refer to the applicable telecommunications network operator for information regarding their privacy practices.
3.4 Data processing in the context of infotainment services
We process your registration data (such as your name, address and date of birth) when you book a service in My Porsche or in the Porsche Connect store in order to establish, organize, modify or terminate a subscription for infotainment services.
3.5 Data processing in the context of other connectivity services
When you book or have booked advanced connectivity services, such as vehicle hotspot data packages, then activation and/or deactivation information (such as the vehicle identification number shown in the proof of ownership) will be exchanged between our system, the wireless network interface of your vehicle, and the respective network operators for the purpose of activating and deactivating the data packets of the permanently installed SIM card in your Porsche vehicle.
In order to manage the SIM card permanently installed in your Porsche vehicle and in order to bill the data volume provided and used in the context of a data packet you may have booked, the vehicle identification number shown in the proof of ownership, your SIM card numbers, the associated SIM card status and, where appropriate, the data volume used and remaining in the relevant period will be exchanged between our system, the wireless network interface of your vehicle, and the respective network operators and stored by us for the duration of the contractual relationship.
3.6 Compliance with Law
In addition to the data processing described in the other parts of this "Connectivity" section, we only process telecommunications data (Personal Information processed for the purpose of providing the telecommunication service or for establishing connectivity) on the basis of and in accordance with our obligations under applicable law - for example to fulfil our statutory obligations to store Personal Information and to disclose this to security and judicial authorities and/or on the basis of security regulations.
3.7 Identity verification
The applicable telecommunications carrier may require you to provide certain information in order to verify identity or to run a credit or background check. Please contact the telecommunications carrier for more information.
4. Use of third-party services
For general information about how third party services are used, please see the "Third Party Services" section of the Porsche Privacy Notice.
You can access a number of third-party services that you have installed on your device by pairing the device with the vehicle. In this case, the third-party content displayed on your device will simply be mirrored on the PCM. We do not access these services from third parties and do not record any of the content. Please review the corresponding notes on data protection from the third-party provider.
We process the Personal Information necessary for linking your mobile device with the vehicle for the use of the respective third-party services in this context.
Using navigation functions
The "Online Navigation" service offers you various navigation-based experiences, including traffic information, warnings and dynamic traffic signs. For these services, the current position of your vehicle as well as other information required for the provision of the service are transmitted to our service providers.
5. Deactivation of services and data exchange and "Privacy Mode"
Depending on the type of wireless network connection, the equipment in your vehicle and the activated services, the data exchange of the vehicle may be fully or partially deactivated by enabling the privacy settings in the PCM in your vehicle. Note that the functionality of the individual services may be limited or eliminated.
Depending on the vehicle model and the equipment installed, vehicle occupants may be able to deactivate data exchange by the PCM via the wireless connection in the system settings, e.g., by switching off the PCM wireless module or by activating "Privacy Mode." Depending on the vehicle model and equipment, services and functions can also be deactivated individually or in groups.
Any legally required functions and services present and in operation, such as Breakdown Call, other emergency call systems, as well as the basic functions required for this purpose, will be excluded from deactivation.
In order for us to provide these services and functions on a case-by-case basis, if your vehicle has these services, it may be necessary for the vehicle to maintain a wireless network connection to wireless cells of the relevant mobile operator and in individual cases, to exchange data via a wireless connection. For more information about the delivery of services through a wireless network connection please see the "Information We Collect" section of the Porsche Privacy Notice under "Wireless Communications." Services that cannot be deactivated are marked as such in the vehicle's Options menu under "Privacy Mode."
6. Use of the online services by unregistered drivers
If other persons use your vehicle, then, depending on the vehicle model and equipment, as well as activated services, the Information we collect will be gathered and stored under your Porsche ID user account for technical reasons. For more information please see the "How We Use Your Information" section of the Porsche Privacy Notice.
7. Online software update
If you have activated Online Software Updates in My Porsche, data may be exchanged between our systems and your vehicle for the purpose of updating the software of your vehicle systems and for troubleshooting software failures as part of service activities. For the purpose of preparing and conducting updates, the vehicle identification number shown in the proof of ownership, device identifications and their current software version, your Porsche ID and authorization information are exchanged with our systems at regular intervals. In individual cases (e.g., update actions, as when updating the battery management system), information about the vehicle equipment as well as information about the technical condition of your vehicle are transferred to our systems. You can terminate Online Software Update and the associated processing of Personal Information related to the Services by deactivating the function in My Porsche.
8. Provision of crowd-sourced services
Individual services, such as real-time traffic and hazard warning, rely on providing information about, for example, the location, the environment and the movement of your vehicle, together with the data from other vehicles, in order to obtain new and more accurate information, such as current traffic and road conditions as well as dangerous situations (or so-called crowd-sourced services). For this purpose, as part of vehicle use, the location, vehicle and environmental data and movement information from your vehicle may be transferred.
You can deactivate the transfer of data for these purposes at any time in the settings of the PCM of your vehicle under the "Porsche Connect" menu item. You can deactivate the various services or service groups for this purpose. Please note that this may limit the functionality of individual services when deactivated, in particular swarm services such as real-time traffic and hazard warning. The exchange of data can also be prevented by using "Privacy Mode."
9. Data transmission for product and service optimization
The following categories of Personal Information can be transferred (referred to below as "Product and Product Usage Data") for product and service optimization purposes:
- IDs and identification data,
- Basic data,
- Usage and operating data,
- Connection and transaction data,
- Status data,
- Analysis data,
- Data on vehicle history, maintenance and repair,
- Location and movement data, and
- Location-based environmental and traffic data.
As a rule, additional data is also transferred for assignment and authorization purposes during the transfer of Product and Product Usage Data:
- Vehicle ID and identification data
- Other logical IDs and device IDs,
- Authentication and authorization data, and
- Connection and transaction data.
9.1 Selection of vehicles for and the implementation of data campaigns
From time-to-time, we may collect Product and Product Usage Data from a set of vehicles that we select based on previously defined properties. We may use this data for the purposes provided in this Privacy Notice, including for direct marketing, marketing analyses, and product development and improvement ("data campaigns").
To select vehicles for such data campaigns, we use vehicle master data relating to your vehicle including during vehicle production, Product and Product Usage Data from previous data transmissions, and your vehicle identification number.
We may also process customer data and customer master data in relation to you in order to form a selection of vehicles for data campaigns based on characteristics such as the age or purchasing history of our customer groups. The selection of vehicle-related customer groups derived from this is based on the vehicle identification numbers of vehicles saved in relation to our customers in our customer database.
9.2 Product and service development, improvements, troubleshooting, error analysis and correction
We process the Product and Product Usage Data conveyed to us for the purpose of developing and improving products and services, troubleshooting and error analysis, along with the location of your vehicle or the vehicle identification number and other data stored on your product such as your vehicle model and its equipment features.
In such cases, we process these data to render the service desired by you or to analyze product behavior, particularly errors and malfunctions in our products. To these ends, we will also share the aforementioned information in some cases with service providers and other organizations, particularly other Porsche companies and manufacturers of assemblies and product components.
9.3 Product monitoring
We process Product and Product Usage Data conveyed to us for the purpose of fulfilling our product monitoring obligations. To these ends, we will also share the aforementioned information in some cases with other organizations, particularly authorities.
Furthermore, we may merge general information on products which we have gained as described above, such as vehicle model features, with stored customer data. This data is linked on the basis of the equipment and features of your products which are stored in relation to you in our customer database.
10. Emergency Call
It is not necessary to register in advance and create a Porsche ID user account in order to use this function.
The "Emergency Call" is an emergency call service that can be triggered automatically, e.g., by Airbag or Emergency Assist, as well as manually.
When using this function, the following categories of Personal Information are processed:
- Vehicle identification number,
- Technical vehicle data,
- Vehicle interior and vehicle environment information,
- Vehicle status and vehicle analysis data, and
- Location data (such as GPS position, position from radio network location, movement information, vehicle direction).
Notice for Users of Charging Services
You can use Porsche Charging services that you have purchased through the My Porsche app (the "App"). This notice provides additional information about Porsche's charging services and how Porsche uses and shares your information when you use Porsche Charging services through the App.
The use of Porsche Charging services is intended only for use with a Porsche vehicle.
1. Special notes on the use of the App for end customers
1.1 Provision of our App
The partial use of our App is possible without registration. Even if you use the App without registration, Personal Information may still be processed.
The following data will be processed by us when you access our App with your device in connection with the charging services:
- Date and time of access (e.g., information about the commenced and completed charging processes including time data at the beginning and end of the charging process),
- Duration of visit and the duration of the charging processes,
- Charging amount,
- Your e-charging pedestal designation,
- Charging station operator,
- Type of device,
- Operating system used,
- The functions you use,
- Amount of data transmitted,
- Type of event,
- Charging location (location of the mobile device, charging and/or charging station location),
- IP address, and
- Device ID.
This data is processed for the purpose of providing the App, safeguarding its technical operation, improving the performance of our services and ensuring their availability, optimizing the user experience, evaluating usage and identifying and eliminating errors. When you visit our App, this data will be processed automatically. Without this provision of data, you will not be able to use our App.
1.2 Device access permissions
When used for the first time, the "Map" function may ask you to permit access to your location.
If you wish to receive push notifications (also referred to as "instant notifications" below), you can voluntarily grant authorization for push notifications via the corresponding setting in your device.
Granting permissions is voluntary. However, if you wish to use the functions mentioned above, you must grant the relevant permissions, otherwise you will not be able to use these functions.
Permissions remain active unless you revoke them in your device by deactivating the relevant setting. You can control push notification permissions in the operating system settings for your mobile device.
1.3 Special services and functions of the App
It is necessary to register in advance and to create a Porsche ID user account in order to use the services and functions described in the "Using the individual functions with registration / login" and "Using the individual functions of the App without prior registration/login" sections below within our App.
1.3.1 Log in with your Porsche ID
Our App requires the user to register and create a Porsche ID user account. Further information on the registration process and on how to create your Porsche ID user account can be found in the "Information We Collect" section of the Porsche Privacy Notice.
1.3.2 Using the individual functions with registration / login
The functions within the App and the relevant Personal Information, purposes for which we collect and use Personal Information are described below.
1.3.2.1 Porsche Charging Service and other bookable functions
You can subscribe to the Porsche Charging Service and other bookable services in the App. To use Porsche Charging Service, you have to identify yourself at the relevant E-Charging pedestal either with our App or with Plug and Charge.
Registering for, authenticating for, or using Porsche Charging Service may require additional provision of Personal Information, including:
- A user ID that identifies you (identifying information),
- E-Charging pedestal designation,
- When Plug and Charge is used for authentication purposes: the vehicle identification number shown in the proof of ownership and the PCID (Provisioning Certificate Identification)- A contract ID generated by Porsche, and
- Charge detail record (CDR), which may contain the information listed in the "Provision of our App" section above, Device ID, the contract ID generated by Porsche, session ID, charging fees, idle fees, tax amount, and station ID.
We process the aforementioned data in order to provide you with the services you require in this connection, to implement the associated contractual relationship with you, and as otherwise described in this Privacy Notice in accordance with applicable law.
1.3.3 Using the individual functions of the App without prior registration/login
The functions within the App and the relevant processed Personal Information, purposes and legal bases are described below.
1.3.3.1 Map Function
The Map function allows you to identify charging pedestals near you or at a location specified by you, and to view E-Charging pedestal details (for example, the operator or current availability) and, if you are interested, will guide you to the relevant pedestal. However, if you are not logged into your account, only general locations of charging sites will be available.
The following data will be gathered when this function is used:
- The location data of your device, and
- Your individual filter settings, if any, within the App (e.g., connector type, availability, performance).
This data will be used to show you the charging stations that are relevant to you near or at the address you have chosen, and to guide you there. The filter settings can be deleted at any time by resetting.
1.4 Use of Data for Service Improvement
With respect to electric vehicles, we also process Personal Information from the vehicles and their charging operations for the purposes of product and service development, improvement, troubleshooting, error analysis and repair in both Porsche vehicles and the charging infrastructure. Personal Information processed for this purpose includes: your vehicle identification number, the geographic position of your vehicle, the time of parking and charging and other technical data such as status data of the charge and your vehicle (current mileage, battery and ambient temperature, etc.).
2. Sources and data categories in the collection of data by third parties
In addition to Personal Information that we receive directly from you, we may receive some Personal Information from third parties, such as charging data record for individual charging processes that we receive from charging station operators.
3. Links to third-party websites
Websites and services from other providers that are linked to from our App were and will be created and hosted by third parties. We have no influence over the design, contents or function of these third-party services. We expressly dissociate ourselves from all contents of linked third-party offers. Please note that the third-party offerings linked to from our App may install their own cookies on your device or may collect Personal Information. We have no influence over this. If necessary, please refer directly to the providers of these linked third-party websites.
Our App uses map material that is provided by Google Maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The terms and conditions and privacy notices of this provider apply to the use of maps belonging to Google. Google's privacy policy can be found at: https://policies.google.com/privacy.https://policies.google.com/privacy.